Delete your Coachable account.

The quickest path is to open Coachable, go to Profile → Settings, choose Delete account, type DELETE, and confirm. Follow any reauthentication or email verification prompts and wait for confirmation that deletion completed. If a step fails, retry or contact support so we can finish the request. If you cannot sign in, send a deletion request from the email address associated with your account:

Email an account deletion request

Include “Coachable account deletion request” in the subject. Do not include health details, passwords, or identity documents in your initial message.

We may send a verification message to the account email or ask you to sign in again so that another person cannot delete your account. If you have lost access to that email, contact support and explain that you need an alternate verification method.

Account deletion covers the account and associated data, including:

• profile, goals, preferences, and onboarding information.
• coaching conversations, AI memory, suggestions, plans, and notes.
• workout, nutrition, meal-photo, hydration, recovery, check-in, and progress history.
• wearable, Apple Health, Health Connect, reproductive, weight, biomarker, and lab information stored by Coachable.
• push tokens, connected-service credentials, and connections.
• organization membership linked to the member account.
• AI content reports, associated review notes, and account-linked AI diagnostic records.

Deleting Coachable does not delete source data held by Apple Health, Health Connect, a wearable provider, laboratory, employer, or another third party. Manage that data with the relevant provider.

Completed account deletion removes associated product data from active systems. If the sign-in provider requires verification, the sign-in identity is deleted after you complete that step. We generally complete verified support-assisted requests within 30 days, subject to applicable legal requirements.

We retain limited deletion records, including hashed account identifiers and deletion status, to block stale sessions and delayed writes and to document completion. We may retain other limited records for legal obligations, security, billing, or disputes. These exceptions do not permit ordinary use of your deleted coaching data.

Deleted production database records may remain in Neon recovery history within its six-hour window. Vercel application runtime logs expire on a separate 30-day schedule. Read our retention rules for details.

Account deletion ends your access to Coachable but does not by itself cancel a separate employer or organization contract. If you purchased an individual subscription, cancel through the method provided at purchase or in your billing confirmation as well. App Store subscriptions must be canceled in your Apple Account subscriptions. Google Play subscriptions can be canceled in Google Play under Payments & subscriptions. Email support if you need help completing both requests. Removing the app from your device does not delete your account or cancel a subscription.

Email hello@meetcoachable.com or visit Coachable Support. For more about data handling, read our Privacy Policy.